Packages and membership

Checked against the product’s code on 7 November 2026.

Commerce > Packages groups paid content. Membership connects payment and defines the offers available to members. A page’s content access is a separate setting.

Create a package

A package can contain supported pages, posts, documents and media. Have the intended items ready before adding them.

1. Open Packages.
2. Enter its name under New package.
3. Choose Create package.
4. Read Create this package?.
5. Choose Create it if this is the intended package.
6. Under What’s in it, choose Add to this package.
7. Select the real item to include.
8. Read its proposed change.
9. Approve only the intended addition.
10. Review the package’s contents.

On an approval card, “Whether this item is paywalled could not be read just now.” or “Who loses access could not be read just now.” means the copilot could not check the item’s access. It does not treat that as proof that the item is public. Try again before relying on the preview.

Under Sell it on its own, configure an offered one time price and currency. Membership tiers that include it can make the same package available through a membership level. Read the sale approval before putting it on offer.

Use Sales to inspect recorded purchases. Archive package takes a package off sale and out of the list. Everyone who already bought it keeps access, nothing is deleted, and Undo on the receipt puts it back as it was. Delete package is offered only for a package that has never been bought, not even once with a later refund. Deleting it also removes it from every membership level that included it, so those members lose access to it through that membership level. The pages, posts and files inside it are not deleted. You can undo the deletion from its receipt.

Connect and review membership offers

An Admin connects Stripe in the dedicated Membership form. Keep its secret key out of chat. Check TEST MODE or LIVE MODE, the connection result and the notification setup. Registration of payment notifications can need attention; it is not guaranteed merely by saving a key.

What members pay holds the available recurring tiers and one time offers. Review the period, content or packages opened, and proposed price change in the screen. This guide does not state a commercial price or discount.

Add or change a membership price

Use an Editor or Admin account with permission to manage commerce. This task sets a recurring offer. Create any packages you want to include first.

1. Open Commerce > Membership.
2. For a new offer, go to Add a price. To change one, choose Edit on its row under What members pay.
3. Fill in Name readers see.
4. Enter your decimal price in Amount (e.g. 5.00).
5. Set Currency.
6. Choose Monthly or Yearly.
7. Choose whether Offer this to readers is on. Leave it off to save without offering the price.
8. Under What this tier opens, choose Everything on the site or Only the packages I name. Everything includes packages created later.
9. If you chose named packages, use Search packages to include to select them. A tier with none opens nothing on its own.
10. If Offer it alongside the other tiers appears, choose whether to keep those offers. Leaving it off takes the other active tiers off offer when this one becomes active.
11. Choose Add price or Save price. The Set what members pay? card shows the proposed change.
12. Review the amount, period, access and other offers affected.
13. Choose Set this price only if they are right. The list refreshes and the receipt says what was saved.

Existing subscribers keep the price they signed up at. Use Undo on the receipt to restore the previous price or remove a newly created one. Check other tiers separately if you took them off offer; this is not a payment refund.

The copilot can prepare the same membership price change, with approval. Saving a price does not complete payment setup: continue with Check selling readiness.

Check selling readiness

The readiness strip checks for a connected payment account, an offer with a price and a way for customers to sign in. It does not check payment notifications: on Membership, the notifications line must read Registered automatically or Entered by hand, because without them memberships never activate and Stripe refunds never reach your orders.

Review customer identity for registration and email, and page access for the free introduction and protected body. Preview the experience as a reader without access as well as an eligible buyer.